RIOT GAMES®

RIOT GAMES®

RIOT GAMES®

DEPTH BEATS BREADTH

May 2021

Live Preview

Role: Cultural Strategy Lead
Challenge: How to understand and engage with Gen Z gamers across Turkey and Germany through the lens of identity and cultural belonging

The Cultural Tension

Through a year-long ethnographic study, we uncovered a fundamental shift in how Gen Z approaches gaming: where previous generations saw games as entertainment products, Gen Z sees them as spaces for identity construction and community belonging. This creates a fascinating tension between gaming as leisure activity and gaming as core identity marker.

The Research Approach

Our investigation spanned 12 months, employing multiple methodologies:

  • Longitudinal ethnographic tracking with cell members across Turkey and Germany

  • Monthly creative tasks exploring different aspects of identity and belonging

  • Deep-dive interviews on specific themes

  • Cultural analysis of gaming communities and spaces

Key research areas included:

  • Gen Z differentiation from previous generations

  • Heroes, icons, and tribal belonging

  • Stereotype navigation

  • Social media behaviour

  • PC and mobile gaming journeys

  • Brand partnerships and social currency

  • Diversity and inclusion

Theoretical Framework

Applying Stuart Hall's theories of cultural identity revealed how Gen Z gamers operate in what we might call a "third space" between fixed and fluid identities. This manifests in three key ways:

  1. Identity as Process: "When I was a teenager, I thought I knew what I wanted from my life. But now, I am like, is this really what I want? My ideas change a lot. I am never the same person I was a month ago." - Duygu

  2. Identity as Performance: "I'm Vera from Germany and I'm a Twitch Streamer, Gamer, Cosplayer, Dancer, Model, Actress, Singer, Youtuber and much more." - Vera

  3. Identity as Community: "With more than 2500 hours on Tekken, you can easily say that this game is part of my identity. It is hard to find other things I think about than Tekken." - Billy

Cultural Pattern Recognition

We identified three fundamental shifts in how Gen Z approaches identity:

  1. From Definition to Exploration:

  • Fixed to Changing

  • Singular to Multiple

  • Individual to Collaborative

  1. From Consumption to Creation: "I downloaded TikTok as a joke at the beginning of the pandemic and now it is the only platform I am using. TikTok is for EVERYTHING." - Melis

  2. From Gaming to Living: "I play games to go to places that I have never been to... there are endless possibilities which you can create yourself." - Rose

Strategic Translation

This understanding crystallized into four key principles for brands engaging with Gen Z gamers:

  1. Create Space to Express

  • Allow for authentic self-representation

  • Enable community-led spaces

  • Recognize the complexity of identity

  1. Identify the Overlaps

  • Understand cultural fluidity

  • Create meaningful partnerships

  • Bridge different passion points

  1. Prioritize Authenticity

  • Move beyond marketing messages

  • Demonstrate real value

  • Build genuine connections

  1. Respect the Meaning "It's not just a game... it's free therapy!" - Duygu

Cultural Impact

This isn't just about marketing games — it's about understanding how gaming has become a fundamental space for identity construction, community building, and emotional support for Gen Z. For many, games are:

  • Therapy spaces

  • Community builders

  • Identity markers

  • Economic opportunities

  • Cultural bridges

HELLO@SUDOCULTURE.COM

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© 2024

HELLO@SUDOCULTURE.COM

THERE IS NO PROBLEM THAT A LIBRARY CARD CAN'T SOLVE.

© 2024

HELLO@SUDOCULTURE.COM

© 2024